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new or updated items	Go to our Product Data Sheets

White Papers

Best Practices Guide to IT Management Reporting and Alerting: 10 Key Performance Indicators That Make You a Hero (registration required)

Best Practices Guide To Improving The End-User Experience: How to Maximize SLA Performance with Synthetic Web Transaction Monitoring (registration required)

Best Practices Guide to Network Monitoring (registration required)

Best Practices for Automated Agentless IT Monitoring (registration required)

Using Enhanced Application Monitoring to Achieve Peak SQL Server Performance (registration required)

The Best Practices Guide to Developing and Monitoring SLAs(registration required)

8 Tips for Delivering the Performance End-Users Demand: Intelligent Agentless IT Monitoring (registration required)

How to Monitor IT-Driven Business Services: The "Ize" Have It (registration required)

ROI for Automated Monitoring and Management -- No Rocket Science, Just Three Practical Models (registration required)

Brochures

Heroix Longitude® Overview (PDF/550K)

Heroix Longitude® (PDF/1.1MB)

Heroix eQ Management Suite (PDF/265K)

RoboMon for Windows NT/2000/2003 (PDF/141K)

RoboMon for OpenVMS (PDF/38K)

Media & Analysts

Jasmine Noel: "Heroix Closes the IT Communication Gap" (PDF/304K)

Enterprise Management Associates: Product Enhancements in Longitude V3 (PDF/201K)

Jasmine Noel : Heroix Longitude: IT Management Sophistication Meets Usability (PDF/166K)

Howard Reisman keynote speech at ReedLogic Storage & Systems Management Conference (PowerPoint/2.7MB)

Enterprise Management Associates: Heroix Offers User-Defined and Out-of-the-Box SLAs (PDF/273K)

Heroix Longitude earns the Network Testing Labs World Class Award (PDF/60K)

Heroix eQ Wins 10th Annual Well-Connected Award (PDF/74K) (Awarded by Network Computing)

Case Studies

Bunker Hill Community College - Achieving High Availability

University of Alaska - America's Final Frontier on the Forefront of Technology

Arrowsight - Arrowsight Keeps an Eye on IT Performance and Ensures Customer Satisfaction with Heroix Longitude

Fallon Clinic - Ensuring the Health of Healthcare at Fallon Clinic

Lutheran Church - Missouri Synod

Product Datasheets

Heroix Longitude Datasheets

Heroix eQ Management Suite Datasheets

RoboMon Datasheets

You can view PDF documents directly from the library using Adobe's Acrobat Reader, which is available free from www.adobe.com.

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Feature Matrix

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PRODUCT REVIEWS

Jasmine Noel: "Heroix Closes the IT Communication Gap"

Redmond Magazine: "Longitude stood out from the pack ..."

RECENT ACCOLADES

Product of the Year

Heroix Longitude Named Best of the Tests 2008 by Network World

Windows IT Pro Award

Heroix Longitude Named 2007 Editor’s Best Award Winner by Windows IT Pro

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